This week I was saddened to attend the funeral of a dear lady who had lived her life in full. It came to me how much the use of technology had helped the grieving family during this difficult time. Her family are not particularly ICT savy but there was plenty technology in use during the service. The chapel at Marsden House was wired with an audio loop for the hard of hearing. The family had put together a slide show that played on a ceiling mounted data projector. The service was being relayed live to family members overseas that could not attend and a grandson had emailed an oral tribute and song of remembrance to be played to the gathering. The whole thing was being recorded to DVD. Each of these enhancements were much valued by Joy’s family and friends. They weren’t particularly special or made a fuss of- they were just tools that people used to fulfil a need.